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GRI Content Index

For the Materiality Disclosures Service, GRI Services reviewed that the GRI content index is clearly presented and the references for Disclosures 102-40 to 102-49 align with appropriate sections in the body of the report. The service was performed on the English version of the report.

GRI Standards General Disclosures   Reference/Direct Answer/Reasons for Omissions External Assurance

GRI 101: Foundation 2016

GRI 102: General Disclosures 2016

Organisational Profile

102-1 Name of organisation About this Report
102-2 Activities, brands, products, and services DSD provides wastewater and stormwater drainage services to the general public in Hong Kong
102-3 Location of headquarters Hong Kong, 43/F Revenue Tower, Wanchai
102-4 Location of operations Hong Kong only
102-5 Ownership and legal form Part of the Hong Kong SAR Government
102-6 Markets served Hong Kong only
102-7 Scale of the organisation Appendix 2 - Key Statistics and Data
102-8 Information on employees and other workers Appendix 2 - Key Statistics and Data
102-9 Supply chain Environmental Management

Stakeholder Engagement Activities
102-10 Significant changes to the organisation and its supply chain No significant change
102-11 Precautionary Principle or approach Governance Approach
102-12 External initiatives Highlights of the Year

Stakeholder Engagement Activities
102-13 Membership of associations DSD holds membership in the following associations: The International Water Association (IWA); The International Association for Hydro-Environment Engineering and Research (IAHR) – Institute Member; The International Association for Hydro-Environment Engineering and Research (IAHR) – Hong Kong Chapter; The Hong Kong Green Building Council; The Chartered Institution of Water and Environmental Management (CIWEM); The NEC Users’ Group and CITAC i-Club Corporate Member.

Strategy

102-14 Statement from senior decision-maker Director’s Statement

Ethics and Integrity

102-16 Values, principles, standards, and norms of behaviour Governance Approach

Governance

102-18 Governance structure Governance Approach
102-20 Executive-level responsibility for economic, environmental, and social topics Governance Approach
102-21 Consulting stakeholders on economic, environmental, and social topics Regular Engagement

Stakeholder Engagement Activities
102-22 Composition of the highest governance body and its committees Governance Approach
102-23 Chair of the highest governance body Governance Approach
102-32 Highest governance body’s role in sustainability reporting Engagement Approach

Stakeholder Engagement

102-40 List of stakeholder groups Engagement Approach
102-41 Collective bargaining agreements Nil
102-42 Identifying and selecting stakeholders Engagement Approach
102-43 Approach to stakeholder engagement Engagement Approach
102-44 Key topics and concerns raised Engagement Approach

Reporting Practice

102-45 Entities included in the consolidated financial statements About this Report
102-46 Defining report content and topic Boundaries About this Report

Engagement Approach
102-47 List of material topics Engagement Approach
102-48 Restatements of information There is no such re-statement in this Report.
102-49 Changes in reporting No significant change
102-50 Reporting period About this Report
102-51 Date of most recent report DSD Sustainability Report 2017-18 was published in December 2018
102-52 Reporting cycle Our Sustainability Report has been published annually since 2012-13
102-53 Contact point for questions regarding the report Feedback Form
102-54 Claims of reporting in accordance with the GRI Standards About this Report
102-55 GRI content index Appendix III - GRI Content Index
102-56 External assurance About this Report

Verification Statement
GRI Standards Topic-specific Standards   Reference/Direct Answer/Reasons for Omissions External Assurance

Economic

Transparency on public funds and assets management

GRI 103: Management Approach 2016 103-1
103-2
103-3
Appendix II – Key Statistics and Data
GRI 201: Economic Performance 2016 201-1 Direct economic value generated and distributed Appendix II – Key Statistics and Data
GRI 203: Indirect Economic Impacts 2016 203-1 Infrastructure investments and services supported Our Core Responsibilities

Stakeholder Engagement Activities

Procurement Criteria and Practices

GRI 103: Management Approach 2016 103-1
103-2
103-3
DSD adopts the procurement policy of the Government of the Hong Kong Special Administrative Region
GRI 204: Procurement Practices 2016 204-1 Proportion of spending on local suppliers 100%

Anti-corruption

GRI 103: Management Approach 2016 103-1
103-2
103-3
We request our staff to adhere to the highest ethical standard. If any suspected corruption cases are reported, they will be submitted to the Independent Commission Against Corruption for further investigation.
GRI 205: Anti-corruption 2016 205-3 Confirmed incidents of corruption and actions taken No Confirmed incidents of corruption since 2013-14

Odour Management

GRI 103: Management Approach 2016 103-1
103-2
103-3
Our Core Responsibilities

Climate Change and Mitigation and Adaptation

GRI 103: Management Approach 2016 103-1
103-2
103-3
Our Core Responsibilities

Environmental Management

Energy Management

GRI 103: Management Approach 2016 103-1
103-2
103-3
Energy Saving and Emission Reduction Promoting Sustainable Development in Hong Kong

Environmental Management
GRI 302: Energy 2016 302-1 Energy consumption within the organization Key Statistics and Data
302-3 Energy intensity Key Statistics and Data
302-4 Reduction of energy consumption Environmental Management

Meeting the Targets

Water Conversation

GRI 103: Management Approach 2016 103-1
103-2
103-3
Our Core Responsibilities

Environmental Management
GRI 303: Water 2016 303-1 Total water withdrawal by source Key Statistics and Data
303-3 Water recycled and reused Key Statistics and Data

Ecological Conservation

GRI 103: Management Approach 2016 103-1
103-2
103-3
Environmental Management
GRI 304: Biodiversity 2016 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Our Core Responsibilities

Environmental Management
304-3 Habitats protected or restored Environmental Management

Air Emissions

GRI 103: Management Approach 2016 103-1
103-2
103-3
Energy Saving and Emission Reduction Promoting Sustainable Development in Hong Kong
GRI 305: Emissions 2016 305-1 Direct (Scope 1) GHG emissions Environmental Management

Key Statistics and Data
305-2 Energy indirect (Scope 2) GHG emissions Environmental Management

Key Statistics and Data
305-3 Other indirect (Scope 3) GHG emissions Key Statistics and Data
305-5 Reduction of GHG emissions Energy Saving and Emission Reduction Promoting Sustainable Development in Hong Kong

Environmental Management

Effluents and Waste

GRI 103: Management Approach 2016 103-1
103-2
103-3
Our Core Responsibilities
GRI 306: Effluents and Waste 2016 306-2 Waste by type and disposal method Key Statistics and Data
306-3 Significant spills During the year, a total of 67 significant sewage spills were reported and the total volume of sewage spill was about 27,900,000 cubic metres.(less than 2.72 per cent of our annual sewage treated). Corrective actions were taken immediately without causing any significant environmental impacts.

Environmental Compliance

GRI 103: Management Approach 2016 103-1
103-2
103-3
Governance Approach
GRI 307: Environmental Compliance 2016 307-1 Non-compliance with environmental laws and regulations Meeting the Targets

Sustainable Development Agenda

GRI 103: Management Approach 2016 103-1
103-2
103-3
Governance Approach

Our Core Responsibilities

Internal Communication Channel

GRI 103: Management Approach 2016 103-1
103-2
103-3
Caring for Our Staff

Local Employee Ratio and Employment Policy

GRI 103: Management Approach 2016 103-1
103-2
103-3
Caring for Our Staff
GRI 401: Employment 2016 401-1 New employee hires and employee turnover Key Statistics and Data
GRI 405: Diversity and Equal Opportunity 2016 405-1 Diversity of governance bodies and employees Key Statistics and Data

Occupational Health and Safety

GRI 103: Management Approach 2016 103-1
103-2
103-3
Caring for Our Staff
GRI 403: Occupational Health and Safety 2016 403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Key Statistics and Data

Staff Training and Education

GRI 103: Management Approach 2016 103-1
103-2
103-3
Caring for Our Staff
GRI 404: Training and Education 2016 404-1 Average hours of training per year per employee Caring for Our Staff

Key Statistics and Data
404-2 Programs for upgrading employee skills and transition assistance programs Caring for Our Staff

Key Statistics and Data

Service Quality Standards

GRI 103: Management Approach 2016 103-1
103-2
103-3
Governance Approach
GRI 416: Customer Health and Safety 2016 416-1 Assessment of the health and safety impacts of product and service categories Our Core Responsibilities

Meeting the Targets
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services Meeting the Targets

Socioeconomic Compliance

GRI 103: Management Approach 2016 103-1
103-2
103-3
Governance Approach
GRI 419: Socioeconomic Compliance 2016 419-1 Non-compliance with laws and regulations in the social and economic area No non-compliance with laws or regulations in the social and economic area in 2018-19